Official state virtual agent working 24/7
Our state digital employee works 24/7 and responds to thousands of questions at the same time on topics like coronavirus, movement restrictions including travelling, state support for entrepreneurs, unemployment, education, access to basic needs, services status (church, cultural places, civil services, waste management, police) and more. viLTė will take the heavy load so public employees can focus on the difficult questions where we humans make a difference, not on the easy and repetitive ones.
viLTė is an automated chatbot, whose main task is to make sure that you and everyone living in or visiting Lithuania get their questions answered from official sources. viLTė will be integrated into several public websites. During the emergency situation related to COVID-19, viLTė helps to provide accurate and trustworthy information in English and Lithuanian.
Official
Public websites
Free humans time
Continue after crisis
The story of viLTė
State virtual agente viLTė was one of the ideas from Hack the Crisis hackathon organised by LitBAN, GovTech Lab (part of MITA) and Vilnius Tech Park.
viLTė team during the hackathon:
Team lead Marcos Daniel Martinez, Dalia Tija Armonavičiūtė, Ruta Danytė, Zygimantas Zabieta, Laurynas Giliauskas, Jonas Brazys (Baltas Media).
Pitch video during the Hack the crisis Lithuania:
viLTė demo video English
viLTė demo video Lithuanian
Contact and cooperation requests
Wish to use viLTė on your organization’s website? Wish to help us as a volunteer? Need additional information? Please write us an e-mail to marcos@wizeai.com with details on your ideas and skills.
https://www.linkedin.com/in/marcosdanielmartinez
About Wize AI
Wize AI are the developers of Suve Estonia and viLTė Lithuania. We have also implemented the virtual advisor for SEB bank in the Baltics.
About our technology partners
If viLTė does not give you the answer you are looking for, please contact the Lithuanian government’s official phone number for COVID-19 crisis.